I knew that you were the person we had to turn to when we started to think about buying a new home and you and your team did not disappoint! Raymond and I really appreciated your recommendations, insight, and experience, you gave us the confidence to remain focused on what we really wanted and not just settle. You were not afraid to tell us what we needed to hear - "This is not your house!" you quipped with boldness, and just like that we refocused. The process was very smooth, right from your recommendation to our Lender Jeff to the inspection; choice of what battles to take on and what to let go of. I honestly felt that it was too good to be true and thought something was going to go wrong but nothing happened. The Savoy Team was wonderful; Penny was flexible and always readily available to help us check out any listings that caught our attention. Amy did a great job keeping us abreast of every part of the process. When we came to selling Joshua Tree, I knew that we had to do whatever you told us to do. By this time, we knew we could relax because we were confident that you would have every single aspect of the process under control. The Marketing of Joshua Tree was just WOW! I did not expect it to go as fast as it did! Again, your expertise, experience, and negotiation skills were evident as you advised on the best offer to go with. In 4 months we were able to find a new home and sell our old home seamlessly - Thanks so much Charlotte! We are already sharing our great experience with family and friends and will not hesitate to refer them to you if the need arises!
- Iryne and Raymond Kabenge

After Charlotte helped us prepare our home for sale, the team hosted many open houses and advertised our home on multiple real estate and social media sites. They kept us informed every step of the way with traffic reports and feedback. Once our home was sold, Amy Knotts made sure settlement went smoothly. I would highly recommend the Savoy Team!
- Cathy T.

They are professionals through and through. They know the housing market, I didn't. They knew who to contact to have things fixed or updated (e.g. painting, cleaning, etc.), I didn't. They were patient as the process worked its way to conclusion, I wasn't. But, probably the best thing about their assistance, they helped me stay the course. When the first settlement fell through I was upset and felt anxious, they were the ones that had the level temperaments and were calm and reassuring. And, in the end it all worked out for the best. I am very grateful I picked the Savoy Team to help me.
- John M.

Penny was always available to answer all our questions. She listened to our needs and helped us find the right home for us in a VERY difficult market. We will recommend Penny to all our friends when they are ready to buy or sell. Amy was also a great help through a relatively stress-free closing. The Savoy team definitely know the area and provided us with a preferred vendor list that has already proved invaluable. We would encourage anyone starting a house search to call Charlotte's team first.
- Drew B.

She was flexible and responsive, including when we initially cold called her to see if she could get us in to tour a house that had just appeared on the market. She was clearly well informed and very helpful throughout the paperwork, home inspection, closing, and other details. Her recommendations (home inspector, lender, and title company) were all great too. Highly recommend!
- Sylvie R.

They were very responsive and available by multiple means of communications. The process couldn't have been easier. The Savoy team knew the market well. They were able to provide great feedback on what was needed to be done to get the house ready to list. I cannot think of a portion of the process that Charlotte and her team could improve upon.
- James Z.

They kept in constant communication and made sure we knew all of our options between pricing our home to understanding each offer. We really enjoyed working with him and couldn’t have asked for more.
- Caitlin K.

When we put an offer on a house that was getting offers way over list price, Andrea encouraged us not to go out of our comfort zone. I appreciated that she made us feel totally normal for not having six figures worth of cash in a bank account somewhere! Her guidance in putting an offer on our current home helped our offer get accepted even with tons of other great offers on the table. Once it was accepted, the entire process was smooth and easy. Andrea made sure we understood what was happening each step of the way and the other staff at the Savoy Team made sure we had all the proper documentation and paperwork. Closing day was a breeze because of the Savoy Team! As an added bonus, we feel like part of their family because they do fun family events like an awesome fall festival and a free pie for Thanksgiving! When we are ready to buy a bigger home, we won’t even consider another realtor - we will be back for Andrea and the Savoy Team!
- Kristen M.

I have now completed 3 transactions with them and they are truly the best at what they do. Charlotte is knowledgeable about every aspect of the home buying and selling process and you can't put a price on that kind of expertise. We bought and sold simultaneously and had several difficult situations come up during our transaction. She smoothed every single one over, without bothering me or bringing me stress, and allowed me to completely focus on family, all while bringing us top dollar for our home. Amy designed a flyer and went door to door to find us our next home and I have yet to find another realtor who will put in that kind of work to help her clients. I would not hesitate to use the Savoy team again and recommend them to my friends and family.
- Michelle R.

As first-time home buyers, we did not know what to expect from the process but they went above and beyond what we could have ever imagined. They also made a potentially stressful time in our lives go very smoothly by explaining everything along the way, being available basically 24/7 and helping us make educated decisions while not forcing our hand. We never felt rushed through any step of the process. Amy and Charlotte were both very knowledgeable of the area and the market and helped us feel confident that we made the right decision in the end. We loved that they had a network of local businesses that they worked with and trusted, i.e. inspectors, chimney experts, etc. They really took the time to get to know our family’s needs and understand what was truly important to us in a home and neighborhood. We have no hesitations recommending the Savoy Team to first-time home buyers and anyone looking to buy a home in Maryland!
- Chelsea C.